# Purchasing ticket

> The purchasing ticket: one component on an order as a separate task for the buyer — status, part price, assignee, comments and history

https://workpan.com/en/doc/ticket-zakupki/  
Published: 2019-03-18  
Updated: 2026-09-11

---

A **purchasing ticket** is one component on an order taken out as a separate task. It works the same way as a [workshop ticket](https://workpan.com/en/doc/ticket-masterskoy/), except that the assignee is a buyer and the subject is a part rather than a piece of work.

#### Contents:

- [Opening the module](#jump-module)
- [The ticket card](#ticket)
- [Comments and history](#tabs)

You can reach a **purchasing ticket**:

- [Purchasing, all tasks](https://workpan.com/en/doc/zakupka-vse-zadachi-obzor-paneli/) → the ticket you need
- [Order overview](https://workpan.com/en/doc/obzor-zayavki/) → the “Services on the order” table, the “Components” part → the name of the part

#### The ticket card

The ticket card gathers:

- the **part** from the [parts reference book](https://workpan.com/en/doc/spravochnik-detalej/);
- the **status** — what the ticket requires; until an assignee is chosen it reads “Assign buyer”;
- the **part price** — the same figure goes into the order total;
- the **buyer** responsible for acquiring it;
- the **requester** and the **date requested**.

On the right, the summary of the order is repeated: number, service centre, status, device location, priority, estimated due date, device details and client details.

#### Comments and history

Correspondence on the ticket goes into the “Purchasing” thread — so a discussion about a part does not get mixed with a discussion about the repair. The “History” tab keeps the change log: status changes, buyer assignment, price edits.