# Workshop panel

> The workshop panel: the repair queue by date — device model, repair type, technician and service centre

https://workpan.com/en/doc/panel-masterskoy/  
Published: 2019-03-18  
Updated: 2026-09-11

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The **workshop panel** is the working queue of the repair department. It gathers every [workshop ticket](https://workpan.com/en/doc/ticket-masterskoy/): the repair statuses of devices by date, the device model, the repair type, the assigned technician and the service centre.

The panel answers two questions a manager has: what is in progress right now and with whom, and which work has not been picked up yet — no technician assigned.

#### Contents:

- [Opening the module](#jump-module)
- [What the panel shows](#content)
- [How the work flows](#flow)

You can reach the **“Workshop”** section:

- [Control panel](https://workpan.com/en/doc/control-panel/) → Miscellaneous → Workshop
- Quick access menu → Workshop

#### What the panel shows

For every repair in the list you can see:

- the date it entered the workshop and the repair status;
- the device model and the repair type — a service from the [services reference book](https://workpan.com/en/doc/spravochnik-uslug/);
- the assigned technician;
- the service centre the work belongs to.

#### How the work flows

Work reaches the panel from the [order overview](https://workpan.com/en/doc/obzor-zayavki/): the front desk adds a repair type to the order, and a ticket is created for it with the status “Assign technician”. The workshop manager assigns an assignee, the technician carries out the repair in the [ticket](https://workpan.com/en/doc/ticket-masterskoy/), and closing the ticket returns the result to the order.

Visibility of the list depends on privileges: an employee can be left with only the orders of their own office, or only the repairs where they are the assigned technician.