# Service Price List: How to Set Up a Price List to Save Time at Reception

> How to set up the link between services and device models to get rid of errors in repair cost calculations and disputes with customers.

https://workpan.com/en/blog/services-price-list/  
Published: 2026-07-21

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Workshops often face a problem: the receptionist doesn't know the exact price of a repair. They are forced to either call a technician, distracting them from work, or "guess" and name an approximate price. As a result, the customer is unhappy when the real price turns out to be higher, and the workshop loses money due to calculation errors.

In WorkPan, the price list is not a piece of paper on the wall, but a tool that works automatically. Let's look at how to set it up.

### Why a "Head-Based" Price List is Expensive

When the cost of repair depends on who is standing at reception today, the workshop operates inconsistently. One employee might name an inflated price and lose a customer; another might name an underestimated one, and the workshop will break even.

In WorkPan, the solution is built on two modules: the [Services Directory](https://workpan.com/en/doc/spravochnik-uslug/) and the ["Services in Models"](https://workpan.com/en/doc/upravlenie-uslugami-v-modelyax/) tool.

### How the Automatic Price List Works

The point is simple: a service (e.g., "Screen Replacement") is a general item. But the price for this service can change depending on which device it is performed on.

1.  **Creating a service.** You create a service in the directory. This is the name that will appear on the receipt.
2.  **Linking to a model.** Using the ["Services in Models"](https://workpan.com/en/doc/upravlenie-uslugami-v-modelyax/) tool, you tell the system: "For this model (iPhone 13 Pro), the 'Screen Replacement' service costs this much."
3.  **Reception automation.** When the receptionist selects a model in the [order creation form](https://workpan.com/en/doc/sozdanie-novoy-zayavki/), the system itself pulls up only the services you allowed for that model and immediately displays the current price.

### Advantages of Such a Structure

*   **Reception Speed.** The receptionist doesn't need to remember prices. The system offers a list of work and costs itself.
*   **No Errors.** The price difference between technicians disappears. The price list is the same for the entire workshop; if you update it in the system, it updates for all employees instantly.
*   **Convenient Management.** If the purchase price for screens increases, you change it in one place — in the service-to-model link settings. You don't need to rewrite price lists at every location or fix it in every order separately.

### How to Start Implementing

Don't try to enter all 1000+ services at once. That's the biggest mistake.

1.  **Choose the top 10 services.** Screen replacement, battery replacement, cleaning, diagnostics.
2.  **Link them to the most frequent models.** Make sure the price is visible immediately for most incoming calls.
3.  **Gradually expand.** Other services can be added as they are requested.

A price list in WorkPan is not just a list of prices. It's a guarantee that you are not operating at a loss and not losing customers due to confusion in calculations. The more automation at reception, the more time technicians have for repairs, rather than clarifying costs "out of thin air."